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We triage AutoTask tickets for MSPs using AI.
Quicker, more accurate and 5 times cheaper than a human
Classifying tickets in an IT service desk is a crucial task but it's almost always performed by the least experienced engineer in the team.
Doing this task manually is inaccurate and it’s admin, engineers don’t want to do admin, they want to fix issues and
you want engaged engineers
.
Our founder Chris ran a service desk for over a decade and was itching to find an automated solution.
Nothing on the market was good enough so we developed our own.
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